Question 1

Allow Guests to Book Online

Accepted Answer

Allow your Guests to Book Online

Your guests and members can book carts online using our Booking App. The Booking App is optional for you to use. To use it, you must first set up your Services and Prices and also activate your Stripe Account to handle online payments.

||| The booking app is not available for Clubs using an integration. If you have an integration, bookings must be managed via the integrated platform.

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Club Setup

Set up your Services, Prices and User Groups
Activate your Stripe Account
Configure your Public Profile

Booking App

Your guests and members can use our Booking App. They can access this using their mobile web browser: https://bookings.iotee.eu

Once your guests have registered in the Booking App they will be automatically logged in.

The Booking App enables them to:

Search for your Club
Select a Booking Date and select an available time-slot.
Select their cart
Pay if required
Access their bookings, and their carts during the booking time

The prices shown in the Booking App are controlled by your User Groups.

Control the Prices (User Groups)

The default price for online bookings is the Guest price. However you might have different prices for different people, for example a Senior, Annual Pass or Member.

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Question 2

Services, Prices & User Groups

Accepted Answer

Services, Prices & User Groups

Services are compulsory if you wish to create bookings with IOTee or enable your guests and members book online. Each Service can have multiple Prices for your different User Groups.

Please follow the steps in this article to correctly set up your prices.

1. User Groups

A User Group is a category you can give to your members. You can create any User Group you like. A golf club might have the following User Groups:

Guest
Member
Senior
Annual pass

It is recommended to define your User Groups first, before creating your Services.

2. Services

A Service defines a rental that you offer, for example 18 Holes.

Each Service must have a Duration. The duration determines how long the cart will be booked for.

A Golf Club might have a Services such as:

18 Holes - 06:00hrs
9 Holes - 03:00hrs

|| Tip: Services should NOT include things like "Annual Pass" or "Member". These are considered as Prices.

3. Prices

You might have different Prices depending on the User Group. For example, a member might have a lower price than a guest, or a someone might have an annual pass. Prices allow you to control this.

Generally you should have 1 Price per User Group. For example:

18 Ho

Question 3

Installation Guide - Tempo/Precedent

Accepted Answer

| This video demonstrates how to install an IOTee TeeBox on a Club Car Tempo/Precedent with FLA or AGM Batteries

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Tools required:

Drill
T15 & T30 drill bits
Pliers
Cleaning towel/Cloth
IOTee TeeBox & Fixings

Installation Time: 3 minutes per cart

Wiring Diagram

||| For personal safety and to prevent damage to the TeeBox during installation, we recommend to put the cart in Tow before installation

|| Each TeeBox is sent pre-registered to the site and has the Site Name and Car Number printed on the top. We also supply corresponding QR code stickers with matching Car Number. It is critical that the correct sticker and device are placed on the same cart.

Installation Instructions:

Locate the Run/Tow switch under the seat. Push this down into the Tow position
Remove the dash piece using the T15 & T30 drill bits
Use a cloth to clean the area behind the ignition barrel
Fix the velcro strips supplied in the box to the bottom and rear of the TeeBox
Position the TeeBox behind the dash, in the recessed area behind the ignition barrel. Use the velcro strips to secure into place and push the device firmly into position
Locate the Black/Red wires which supply the battery indicator. Using pliers, crimp the red/purple T-Tap connectors to each wire. The connectors will click when secured properly
Insert the **Blac

Question 4

Getting Started with IOTee

Accepted Answer

| Learn how to use the core features of IOTee in 10 minutes!

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| TIP: Check out our document for Activating your Stripe Account to start accepting payments directly at your carts!

Question 5

Release Notes: 20.03.2024

Accepted Answer

IOTee Release Notes: 20.03.2024

||| This update brings some significant changes to the booking system. Please read these notes carefully. Thank you 🚀

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Services and Prices

A Service represents a type of cart hire. For example "9 Holes" or "18 Holes". You can attach a Service to a Booking and also when unlocking a cart. A Service has a Duration property which will help determine if carts are available for your members to book.

Each Service can have multiple Prices. For example "Member", "Senior" or "Guest". Here you can define the prices for your different User Groups. This can be a price in currency or in Credits. Adding a price is optional, but required if you intend to let your members use their Credits or Book Online.

Here's a quick look at a Service:

Service Name: e.g "18 Holes"
Duration: e.g "6:00hrs"
Price Name & User Group: e.g "Member"
Price amount: As a currency amount of Credits
Active Days: Time based availability

|| Services are a replacement for the Ride-Tags

Create and Edit Bookings

You can now edit existing bookings. Also, Services are integrated into the booking system. You must now select a Service when creating a booking. The Service will calculate the duration of the booking so you can check availability.

The new Booking options:

Select a Se

Question 6

Rebooting the Device

Accepted Answer

| Reboots the device from the cart

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| As with any device, sometimes a reboot is necessary to clear faults or regain connectivity. A reboot can be performed by cycling the Run/Tow switch under the seat of any electric Club Car vehicle.

Instructions:

Locate the Run/Tow switch under the seat
Move the switch Down to the Tow position
Wait 2 seconds
Move the switch Up to the Run position
Allow up to several minutes for the device to reconnect. Usually this happens within 1 minute.

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