Overview

• Getting Started with Bookings

  Getting Started with Bookings IOTee enables you to create bookings for your carts. There are 3 ways a cart can be booked. Follow one of the links below to see how to use each method: Book a Cart for your Guests Allow Members to Book Online Integration with your booking platformFew readers

Booking Methods

• Allow Guests to Book Online

  Allow your Guests to Book Online Your guests and members can book carts online using our Booking App. The Booking App is optional for you to use. To use it, you must first set up your Services and Prices and also activate your Stripe Account to handle online payments. Club Setup Set up your Services, Prices anFeatured

• Integrate with your Booking Platform

  Integrate with your Booking Platform IOTee offers integrations with popular Booking Platforms and Club Management Software. Integrations vary depending on the platform, but generally this means that bookings created in your existing systems will link to IOTee and your members will receive access to lock and unlock their carts along with their booking, fully automating the cart rental process. If the system you use is listed below in the Available Integrations list, please contact them tFew readers

• Book a Cart for your Guests

  Book a Cart for your Guests You can book carts on behalf of your guests and members directly in the IOTee Dashboard. Your guests will receive an email confirmation which includes a link to unlock the cart. They can use this link during the time of their booking. For senior users, a cart can also be scheduled to unlock automatically. This eliminates the need for a smart phone to access the cart. Select New Booking (https://storage.crisp.chatFew readers

Booking Settings

• Services, Prices & User Groups

  Services, Prices & User Groups Services are compulsory if you wish to create bookings with IOTee or enable your guests and members book online. Each Service can have multiple Prices for your different User Groups. Please follow the steps in this article to correctly set up your prices. 1. User Groups A User Group is a category you can give to your members. You can create any User Group you like. A golf club might have the following User Groups: Guest Member Senior AFeatured

• Automatic Unlock

  Automatic Unlock We are aware some members may not carry smart phones. For this reason we have created the Automatic Unlock. Check the box for Automatic Unlock when creating the booking for your guest. The cart will automatically unlock at the start time of the booking. Important Notes: In case a guest does not collect their cart, the cart will auto-lock after either the Parking Zone Auto-lock or the Round Timeout, whichever is first. If the cart is locked again before theFew readers

• Public Profile

  Public Profile Your Club can be listed in our Booking App which enables your guests and members to book online. You can customise the look and feel of your Club profile with these settings. Booking App Enabled: Select if you would like your site to be listed in the Booking App Download Poster: Download a poster with a QR Code which yFew readers

• Opening Hours

  Opening Hours Opening Hours determine when carts can and cannot be booked. For example you might wish to let your carts be booked later or earlier or you are closed on certain days. In the Booking Settings, click on Opening Hours. You will see a list of the days. By default, the opening hours are 05:00 - 20:00 every day. In the example below, we are closed on Sunday and open between 05:00 and 20:00 Monday - Saturday. Guests cannot book carts outside of these hours. (https://storageFew readers

• Bookable Carts

  Bookable Carts By default, all of your carts can be booked online via the booking app. If you wish to restrict some carts from being booked, you can do so in the Bookable Carts option. Simply use the switches to enable or disable your chosen carts. Disabled carts will not be bookable online via the booking app. Note: You can still book carts which are disabled in the admin dashboard. (https://storage.crisp.chat/users/helpdesk/website/8991d52e0a4be000/cleanshot-2024-07-15-at-1338241u1Few readers

• Booking Offset

  Booking Offset Guests may often need access to their cart prior to their tee time or the cart might need to be blocked before the booking to prevent another guest taking the cart. In this case, a booking offset can be applied. Booking Offset lets you control how early a guest can access the cart ahead of their booking, as well as preventing others from taking that cart before. To adjust the booking offset, simply drag the the slider left or right and then save. This will apply to all bookinFew readers

Booking App

• Activating Stripe for Booking Payments

  Activating Stripe for Booking Payments IOTee partners with Stripe to securely handle and process payments made via the Booking App. Stripe is a trusted, established and secure payment solution which makes it possible to process card transactions online. Every transaction can be viewed either in the Revenue Reports page within the IOTee app, or in the Stripe Dashboard.Few readers

• Payment Processing, Cancellations and Refunds

  Payment Processing, Cancellations and Refunds from the Booking App Bookings made within the booking app can be paid for in several ways, depending on how you have configured your Services and Prices. These include: Credit or Debit Cards Usage Credits Free of Charge (e.g Annual Pass) Read each method carefully as each has differing cancellation policies. Credit or Debit Card Payments Bookings paid using Credit or Debit cards wiFew readers