Articles on: Bookings

Booking Offset

Booking Offset


Guests may often need access to their cart prior to their tee time or the cart might need to be blocked before the booking to prevent another guest taking the cart. In this case, a booking offset can be applied.


Booking Offset lets you control how early a guest can access the cart ahead of their booking, as well as preventing others from taking that cart before.


To adjust the booking offset, simply drag the the slider left or right and then save. This will apply to all bookings and will take effect immediately after saving.


Booking Offset can be set from 0 minutes to 2 hours.



In the example below, with an offset of 20 minutes, a booking starting at 07:30 can be taken from 07:10. If the guest opens their booking earlier, they will see a countdown which tells them when they can unlock their cart.





The default Booking Offset is 30 minutes.Booking Offset does not apply to bookings when using Automatic Unlock

Updated on: 20/06/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!